[hidden] { display: none !important; }
:root {
  --bg: #f4f6f9; --panel: #fff; --ink: #1d2433; --muted: #6b7385; --line: #e3e7ee;
  /* theme colours (orange = urgent) */
  --brand: #2f6fd6; --brand-dark: #1f56b0; --brand-soft: #e8f0fc;
  --side: #10233f; --side-hover: #1b355c; --side-on: #2a4f86; --side-ink: #d6e2f5; --side-muted: #8fa6c8;
  --info: #1f5fbf; --info-soft: #e8f0fc; --red: #c8352b; --red-soft: #fdecea;
  --amber: #b26a00; --amber-soft: #fff4e0; --green: #1e8a4c; --green-soft: #e6f5ec;
  --purple: #6a43b8; --purple-soft: #f0eafb;
}
* { box-sizing: border-box; }
body { margin: 0; background: var(--bg); color: var(--ink); font: 14px/1.5 'IBM Plex Sans Thai', 'Segoe UI', Tahoma, sans-serif; }
a { color: var(--brand); text-decoration: none; }
button, input, select, textarea { font: inherit; }
h1 { font-size: 20px; margin: 0 0 4px; }
h2 { font-size: 16px; margin: 0 0 10px; }
h3 { font-size: 14px; margin: 0 0 8px; }
.muted { color: var(--muted); }
.small { font-size: 12px; }
.nowrap { white-space: nowrap; }
.right { text-align: right; }
.mono { font-family: Consolas, monospace; font-size: 12.5px; }

/* layout */
.shell { display: grid; grid-template-columns: 230px 1fr; min-height: 100vh; }
.side { background: var(--side); color: var(--side-ink); padding: 16px 12px; position: sticky; top: 0; height: 100vh; overflow: auto; }
.side .logo { color: #fff; font-weight: 700; font-size: 16px; padding: 4px 8px 14px; }
.side .logo small { display: block; font-weight: 400; color: var(--side-muted); font-size: 12px; }
.side a { display: flex; justify-content: space-between; color: var(--side-ink); padding: 8px 10px; border-radius: 6px; margin: 1px 0; }
.side a:hover { background: var(--side-hover); }
.side a.on { background: var(--side-on); color: #fff; }
.side .sec { color: var(--side-muted); font-size: 11px; text-transform: uppercase; letter-spacing: .05em; padding: 12px 10px 4px; }
.side .badge { background: var(--red); color: #fff; border-radius: 10px; padding: 0 7px; font-size: 11.5px; line-height: 20px; }
.side .me { border-top: 1px solid var(--side-hover); margin-top: 14px; padding: 12px 10px 0; font-size: 12.5px; }
.side .me b { color: #fff; display: block; }
.main { padding: 20px 24px 40px; min-width: 0; }
.head { display: flex; justify-content: space-between; align-items: flex-end; gap: 12px; flex-wrap: wrap; margin-bottom: 14px; }

.panel { background: var(--panel); border: 1px solid var(--line); border-radius: 10px; padding: 14px 16px; margin-bottom: 14px; }
.grid { display: grid; gap: 12px; }
.g2 { grid-template-columns: repeat(auto-fit, minmax(340px, 1fr)); }
.g3 { grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); }
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 10px; margin-bottom: 14px; }
.kpi { background: var(--panel); border: 1px solid var(--line); border-radius: 10px; padding: 10px 14px; cursor: pointer; }
.kpi:hover { border-color: var(--brand); }
.kpi .t { color: var(--muted); font-size: 12.5px; }
.kpi .v { font-size: 26px; font-weight: 700; line-height: 1.2; font-variant-numeric: tabular-nums; }
.kpi .s { font-size: 12px; color: var(--red); }
.kpi.ok .v { color: var(--green); } .kpi.over .v { color: var(--red); } .kpi.nopic .v { color: var(--amber); } .kpi.pend .v { color: var(--info); }

/* filters */
.filters { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; background: var(--panel); border: 1px solid var(--line); border-radius: 10px; padding: 10px 12px; margin-bottom: 14px; }
.seg { display: inline-flex; border: 1px solid var(--line); border-radius: 7px; overflow: hidden; }
.seg button { border: 0; background: #fff; padding: 5px 12px; cursor: pointer; color: var(--ink); border-right: 1px solid var(--line); }
.seg button:last-child { border-right: 0; }
.seg button.on { background: var(--brand); color: #fff; }
input[type=text], input[type=password], input[type=date], input[type=number], input[type=search], select, textarea {
  border: 1px solid #cfd6e2; border-radius: 7px; padding: 6px 9px; background: #fff; color: var(--ink); }
textarea { width: 100%; resize: vertical; }
label.chk { display: inline-flex; gap: 6px; align-items: center; cursor: pointer; }
.btn { border: 1px solid #cfd6e2; background: #fff; border-radius: 7px; padding: 6px 13px; cursor: pointer; color: var(--ink); }
.btn:hover { border-color: var(--brand); }
.btn.pri { background: var(--brand); border-color: var(--brand); color: #fff; }
.btn.pri:hover { background: var(--brand-dark); border-color: var(--brand-dark); }
.btn.danger { color: var(--red); }
.btn.sm { padding: 2px 9px; font-size: 12.5px; }
.btn:disabled { opacity: .5; cursor: default; }

.chips { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 10px; }
.chip { border: 1px solid var(--line); background: #fff; border-radius: 16px; padding: 3px 11px; cursor: pointer; font-size: 13px; }
.chip.on { background: var(--brand-soft); border-color: var(--brand); color: var(--brand); }
.chip b { margin-left: 4px; }

/* tables */
.tw { overflow: auto; border: 1px solid var(--line); border-radius: 8px; max-height: 70vh; }
table { border-collapse: collapse; width: 100%; background: #fff; }
th, td { padding: 6px 9px; border-bottom: 1px solid var(--line); text-align: left; vertical-align: top; }
th { background: #f7f9fc; font-weight: 600; font-size: 12.5px; color: #3c4558; position: sticky; top: 0; z-index: 1; white-space: nowrap; }
tbody tr:hover td { background: #fafcff; }
td.num, th.num { text-align: right; font-variant-numeric: tabular-nums; }
tr.sub td { background: #fbfcfe; }
tr.click { cursor: pointer; }
.zero { color: #c3c9d4; }

.tag { display: inline-block; border-radius: 5px; padding: 0 7px; font-size: 12px; line-height: 20px; white-space: nowrap; background: #eef1f6; color: #3c4558; }
.tag.red { background: var(--red-soft); color: var(--red); }
.tag.amber { background: var(--amber-soft); color: var(--amber); }
.tag.green { background: var(--green-soft); color: var(--green); }
.tag.blue { background: var(--info-soft); color: var(--info); }
.tag.purple { background: var(--purple-soft); color: var(--purple); }

.deptcard h3 { display: flex; justify-content: space-between; align-items: baseline; }
.deptcard h3 a { color: var(--ink); }
.deptcard .big { font-size: 22px; font-weight: 700; }
.bar { display: flex; justify-content: space-between; gap: 8px; padding: 5px 0; border-top: 1px dashed var(--line); cursor: pointer; }
.bar:hover { color: var(--brand); }

/* review */
.rv { display: flex; flex-wrap: wrap; gap: 6px; }
.rv label { border: 1px solid var(--line); border-radius: 7px; padding: 4px 10px; cursor: pointer; background: #fff; }
.rv input { margin-right: 5px; }
.rv label.on-OK { border-color: var(--green); background: var(--green-soft); }
.rv label.on-OVER { border-color: var(--red); background: var(--red-soft); }
.rv label.on-NOPIC { border-color: var(--amber); background: var(--amber-soft); }
.detail { padding: 10px 6px; }
.detail table th { position: static; }
.kv { display: grid; grid-template-columns: repeat(auto-fit, minmax(190px, 1fr)); gap: 4px 16px; margin-bottom: 10px; font-size: 13px; }
.kv span { color: var(--muted); }

/* login */
.login { max-width: 360px; margin: 12vh auto; background: #fff; border: 1px solid var(--line); border-radius: 12px; padding: 28px; }
.login h1 { margin-bottom: 2px; }
.login label { display: block; margin: 14px 0 4px; font-weight: 500; }
.login input { width: 100%; padding: 9px 11px; }
.login .btn { width: 100%; margin-top: 18px; padding: 9px; }
.err { color: var(--red); margin-top: 10px; min-height: 20px; }

.form-row { display: flex; flex-wrap: wrap; gap: 10px; align-items: flex-end; margin-bottom: 10px; }
.form-row > label { display: flex; flex-direction: column; gap: 3px; font-size: 12.5px; color: var(--muted); }
pre.json { background: #0f1b30; color: #cfe0ff; padding: 10px; border-radius: 8px; max-height: 320px; overflow: auto; font-size: 12px; }
.empty { padding: 30px; text-align: center; color: var(--muted); }

#toast { position: fixed; bottom: 18px; left: 50%; transform: translateX(-50%); background: #1d2433; color: #fff; padding: 9px 16px; border-radius: 8px; opacity: 0; transition: opacity .2s; pointer-events: none; z-index: 50; max-width: 90vw; }
#toast.show { opacity: 1; }
#toast.bad { background: var(--red); }

@media (max-width: 820px) {
  .shell { grid-template-columns: 1fr; }
  .side { position: static; height: auto; }
  .main { padding: 14px 12px 30px; }
}
.kv { display: grid; grid-template-columns: repeat(auto-fit, minmax(190px, 1fr)); gap: 4px 16px; margin-bottom: 10px; font-size: 13px; }
.kv span { color: var(--muted); }
.kv .wide { grid-column: 1 / -1; }
.c-red { color: var(--red); font-weight: 600; } .c-amber { color: var(--amber); font-weight: 600; }
#main td, #main th { white-space: nowrap; }
#main td { max-width: 260px; overflow: hidden; text-overflow: ellipsis; }

/* popup */
#modal { position: fixed; inset: 0; background: rgba(15, 22, 38, .55); z-index: 60; display: flex; align-items: center; justify-content: center; padding: 16px; }
.m-box { background: #fff; border-radius: 12px; width: min(1180px, 100%); max-height: calc(100vh - 32px); display: flex; flex-direction: column; box-shadow: 0 12px 50px rgba(0,0,0,.3); }
.m-head { display: flex; justify-content: space-between; align-items: center; gap: 10px; padding: 12px 16px; border-bottom: 1px solid var(--line); font-weight: 600; font-size: 15px; }
.m-x { border: 0; background: #eef1f6; width: 34px; height: 34px; border-radius: 8px; cursor: pointer; font-size: 16px; flex: none; }
.m-x:hover { background: #dfe4ec; }
.m-body { padding: 14px 16px; overflow: auto; flex: 1; min-height: 0; }
.m-foot { padding: 12px 16px; border-top: 1px solid var(--line); background: #f7f9fc; border-radius: 0 0 12px 12px; }
.switch { position: relative; display: inline-block; width: 40px; height: 22px; }
.switch input { opacity: 0; width: 0; height: 0; }
.switch span { position: absolute; inset: 0; background: #cfd6e2; border-radius: 22px; cursor: pointer; transition: .2s; }
.switch span::before { content: ''; position: absolute; width: 16px; height: 16px; left: 3px; top: 3px; background: #fff; border-radius: 50%; transition: .2s; }
.switch input:checked + span { background: var(--green); }
.switch input:checked + span::before { transform: translateX(18px); }

/* ---------- แบ่งงาน Telesale ---------- */
.alertbar { background: var(--red-soft); border: 1px solid #f3b8b2; color: #7a1f17; border-radius: 10px; padding: 10px 14px; margin-bottom: 14px; font-size: 13.5px; }
.notice { background: var(--amber-soft); border: 1px solid #f3cf96; border-radius: 8px; padding: 8px 12px; margin-bottom: 10px; font-size: 13px; }
.okbox { background: var(--green-soft); border: 1px solid #b9e3c8; border-radius: 8px; padding: 8px 12px; margin-bottom: 10px; font-size: 13px; }
.tabs { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 12px; }
.tabs button { border: 1px solid var(--line); background: #fff; border-radius: 8px; padding: 6px 12px; cursor: pointer; font-weight: 500; }
.tabs button.on { background: var(--brand); border-color: var(--brand); color: #fff; }
.tabs button .n { display: inline-block; margin-left: 6px; background: #eef1f6; color: var(--ink); border-radius: 9px; padding: 0 7px; font-size: 12px; }
.tabs button.on .n { background: rgba(255,255,255,.25); color: #fff; }
.tabs button .n.red { background: var(--red); color: #fff; }
.flex { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.grow { flex: 1; }
.chk-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 4px 10px; }
.mono { font-family: Consolas, monospace; font-size: 12.5px; }
#main td { white-space: nowrap; max-width: 260px; overflow: hidden; text-overflow: ellipsis; }
#main td.wrap { white-space: normal; }
tr.done td { color: #8a93a6; }
tr.sel td { background: #eef5ff !important; }
tr.due td:first-child { box-shadow: inset 4px 0 0 var(--red); }
.src { display: inline-block; font-size: 10.5px; font-weight: 700; border-radius: 4px; padding: 0 5px; line-height: 16px; margin-left: 4px; vertical-align: 1px; }
.src.V { background: #fff0d6; color: #a05a00; }
.src.F { background: #e5f4ea; color: #1e8a4c; }
.res { display: inline-block; border-radius: 6px; padding: 0 8px; font-size: 12.5px; font-weight: 600; line-height: 21px; white-space: nowrap; }
.res.SOLD { background: var(--green-soft); color: var(--green); }
.res.NOT_INTERESTED { background: #eef1f6; color: #59627a; }
.res.CALLBACK { background: var(--info-soft); color: var(--info); }
.res.NOANSWER { background: var(--amber-soft); color: var(--amber); }
.res.DNC { background: var(--red-soft); color: var(--red); }
.res.NEW { background: #f4f0fc; color: var(--purple); }
.opt { display: flex; flex-wrap: wrap; gap: 6px; }
.opt label { border: 1px solid #cfd6e2; border-radius: 8px; padding: 6px 12px; cursor: pointer; background: #fff; display: inline-flex; gap: 6px; align-items: center; }
.opt label.on { border-color: var(--brand); background: var(--brand-soft); color: var(--brand-dark); font-weight: 600; }
.opt input { margin: 0; }
.callform { display: grid; gap: 12px; }
.callform .sub { border-left: 3px solid var(--brand-soft); padding-left: 12px; display: grid; gap: 10px; }
.two { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr); gap: 16px; }
@media (max-width: 900px) { .two { grid-template-columns: 1fr; } }
.hist { font-size: 13px; }
.hist .h { border-bottom: 1px dashed var(--line); padding: 6px 0; }
.hist .h small { color: var(--muted); }
.pbar { height: 10px; background: #eef1f6; border-radius: 6px; overflow: hidden; position: relative; min-width: 120px; }
.pbar span { position: absolute; left: 0; top: 0; bottom: 0; background: var(--green); }
.pbar span.fc { background: rgba(47,111,214,.25); }
.pbar span.low { background: var(--amber); }
.rank { display: inline-block; width: 22px; height: 22px; border-radius: 50%; background: #eef1f6; text-align: center; line-height: 22px; font-size: 12px; font-weight: 700; }
.rank.r1 { background: #ffd95a; } .rank.r2 { background: #d9dee6; } .rank.r3 { background: #f0c08a; }
svg.chart { width: 100%; height: auto; display: block; }
svg.chart text { font-size: 11px; fill: #6b7385; }
.legend { display: flex; gap: 12px; flex-wrap: wrap; font-size: 12px; color: var(--muted); margin: 6px 0; }
.legend i { display: inline-block; width: 14px; height: 4px; border-radius: 2px; margin-right: 5px; vertical-align: 3px; }
.heat td.num { min-width: 46px; }
.cust { border: 1px solid var(--line); border-radius: 10px; padding: 10px 12px; margin-bottom: 8px; background: #fff; }
.cust.mine { border-color: var(--green); }
.cust.other { border-color: #f0b8a0; }
.sw { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.sw h3 { margin-bottom: 4px; }
.up { border: 2px dashed #b9c6dc; border-radius: 12px; padding: 26px; text-align: center; background: #fbfcff; cursor: pointer; }
.up:hover { border-color: var(--brand); }
.side .badge { margin-left: auto; }
/* list parts + result colours */
section.part { background: var(--panel); border: 1px solid var(--line); border-radius: 10px; margin-bottom: 10px; }
.part-h { display: flex; align-items: center; gap: 10px; padding: 10px 14px; cursor: pointer; flex-wrap: wrap; }
.part-h:hover { background: #f7f9fc; border-radius: 10px; }
.part-h .arr { color: var(--brand); width: 12px; }
.part-h .n { background: var(--brand-soft); color: var(--brand-dark); border-radius: 10px; padding: 0 9px; font-weight: 700; font-size: 13px; }
.part-b { padding: 0 12px 12px; }
tr.r-SOLD td { background: #e3f6ea !important; }
tr.r-NOANSWER td { background: #fff6cc !important; }
tr.r-NOT_INTERESTED td { background: #fde3e0 !important; }
tr.r-CALLBACK td { background: #ffe8d1 !important; }
tr.r-DNC td { background: #f1f1f1 !important; color: #8a93a6; }
.legend i { width: 14px; height: 12px; vertical-align: -1px; }
.flagbtn { border: 1px solid #cfd6e2; background: #fff; border-radius: 6px; cursor: pointer; padding: 0 6px; color: #b9c2d0; }
.flagbtn.on { color: #fff; background: var(--red); border-color: var(--red); }
th.click { cursor: pointer; }
.filters select { max-width: 190px; }
/* side menu: fold groups, fold the bar to icons */
.side .logo { display: flex; align-items: flex-start; gap: 8px; padding: 2px 4px 14px; }
.side-tg { flex: none; background: transparent; border: 0; color: var(--side-ink); cursor: pointer; padding: 2px 6px; border-radius: 6px; font-size: 16px; }
.side-tg:hover { background: var(--side-hover); }
.side .sec { cursor: pointer; user-select: none; }
.side .sec:hover { color: #fff; }
.side a { justify-content: flex-start; align-items: center; gap: 8px; }
.side a .ic { width: 22px; text-align: center; flex: none; }
.side a .lt { flex: 1; }
.shell { transition: grid-template-columns .15s; }
.shell.mini { grid-template-columns: 58px 1fr; }
.shell.mini .side { padding: 14px 6px; overflow-x: hidden; }
.shell.mini .side .lt, .shell.mini .side .sec, .shell.mini .side .me, .shell.mini .side .badge { display: none; }
.shell.mini .side a { justify-content: center; padding: 8px 0; }
.shell.mini .side .logo { justify-content: center; padding: 2px 0 12px; }
/* customer grade */
.grade { display: inline-block; min-width: 22px; text-align: center; border-radius: 5px; font-weight: 700; font-size: 12px; line-height: 20px; }
.grade.A { background: #1e8a4c; color: #fff; } .grade.B { background: #7cc79a; color: #0d3d22; } .grade.C { background: #cfe3f7; color: #1f56b0; }
.grade.D { background: #ffd9a0; color: #8a4b00; } .grade.E { background: #e3e6ec; color: #59627a; }
/* tables: resize / hide / move columns, resizable frames */
.tw.rs { resize: vertical; overflow: auto; min-height: 120px; }
table.dt { table-layout: fixed; width: max-content; min-width: 100%; }
table.dt th { position: sticky; top: 0; z-index: 2; user-select: none; overflow: hidden; text-overflow: ellipsis; }
table.dt th .rz { position: absolute; top: 0; right: 0; width: 7px; height: 100%; cursor: col-resize; }
table.dt th .rz:hover { background: var(--brand-soft); border-right: 2px solid var(--brand); }
table.dt th.drop { box-shadow: inset 3px 0 0 var(--brand); }
table.dt td { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.colpick { position: relative; display: inline-block; }
.colpick .menu { position: absolute; right: 0; top: 30px; z-index: 30; background: #fff; border: 1px solid var(--line); border-radius: 8px; box-shadow: 0 8px 24px rgba(0,0,0,.15); padding: 8px 10px; width: 220px; max-height: 360px; overflow: auto; }
.colpick .menu label { display: flex; gap: 6px; padding: 3px 0; cursor: pointer; font-size: 13px; }
.tbar { display: flex; gap: 8px; align-items: center; margin: 6px 0; }
.manual table { margin: 6px 0; } .manual td { white-space: normal; } .manual li { margin: 3px 0; } .manual p { margin: 6px 0; }
.actbar { position: sticky; top: 0; z-index: 40; background: #6a43b8; color: #fff; padding: 8px 16px; display: flex; gap: 10px; align-items: center; grid-column: 2; }
.actbar .btn { margin-left: auto; }